The Reputation Management Blog

Kent Campbell

Kent Campbell is the Chief Marketing Officer for Reputation X. He has over 10 years of experience in SEO, SEM, PPC, online reputation management, inbound marketing, public relations, and online brand strategy.

5 min read

The Role of Reputation in the Customer Journey

Imagine a prospect is making the tough decision between using your company or your competitor. At the last minute they discover something a bit "off" about your company's online profile. Which company will get the sale? 

It could be a review, a lack of publicity, a problem with your Wikipedia page, or many other things. How does reputation play into the buyers journey?

9 min read

Thinking with Guts vs. Brains: What is Confirmation Bias?

Why do you believe the things that you believe? Why do you defend your beliefs? Why do you like others who think like you do? We like to think that our beliefs are our own, formed from our unique, individual experiences, informed by our own logic, devoid of outside bias. But "confirmation bias" is one factor that quietly pushes us to one side of the fence or the other. In short, people agree with things they already agree with.

26 min read

Where to Guest Post: A Growing List

So you want to contribute to a blog? Awesome! Enjoy this growing  list of sites that we're pretty sure accept guest blogger articles. The sites in the list below most likely accept third-party posts or in some way help bloggers by providing things like syndication. We haven't tested every one of these for writing opportunities, but we have tested to see if they are live. We update and grow the list on a 'fairly' regular basis. Summaries are mainly those of the websites themselves. 

6 min read

Why do people click on bad news? Negativity bias

Why are people so negative? Humans have what is called a “negativity bias” because we’ve evolved to react to threats. Like Google, we’re pattern discovery machines; when something stands out, like a threat, our minds highlight it. Why is the news so negative? Because negativity bias is leveraged by the media to increase profits. The fact is, bad news gets more attention, more clicks, and leads to more revenue for the publication. Google also reacts to this pattern by giving people what they seemingly want - that often means more bad news.

This article will cover:

3 min read

The 18 Ways Google Describes You Today

Today there are least 18 different ways for a business, or person, to be seen in search results - and that doesn’t even count social channels. Different types of search results include Adwords at the top or bottom of the page, the Knowledge Panel in the upper right, images, reviews, news, shopping, videos and of course normal blue link search results.

4 min read

How Augmented Reality Could Further Segment Society

Augmented reality is a data-overlay over the real world that usually takes place as goggles. But how could augmented reality take the mental-bubble model to extreme limits?

Taking the WSJ's article about the difference between conservative and liberal Facebook feeds a few steps further we could end up with burqa's overlaid over every woman's body through the magic of augmented reality.

4 min read

Why Reputation Services Don't Always Work

Sometimes online reputation projects don't work. There are a number of reasons for a project not working out but a few that stand out. The number one reason is a lack of SEO, but there are other reasons like a disconnect between reality and expectations too. It's also important to note that not all reputation management companies are actually what they say they are. 

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