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10 min read

20 Effective Ways to Grow Your E-commerce Business Through Customer Service

By Vincent Sevilla on May 19, 2020 12:45:52 PM

E-commerce sales are reaching unprecedented heights. In 2019, 11.5 percent of U.S. retail sales were e-commerce; that’s more than double its slice of the pie back in 2010 (4.6 percent). And now, due to Covid-19, e-commerce is quickly becoming one of the only ways to shop.  

Topics: Business Reputation Management Online Marketing Best Practices
4 min read

5 Easy Ways to Boost User Engagement and Retention

By Bruno Bourdmone on May 19, 2020 12:28:08 PM

Growing your business is no small task. You may have an excellent website, product, and customer service, but still aren’t meeting your customer engagement and retention targets. The five ways to boost user engagement are:

  • Send push notifications
  • Fast-track signup forms
  • Personalize content 
  • Offer a customized rewards program
  • Ask for feedback
Topics: Business Reputation Management Online Marketing Best Practices Reputation Marketing
5 min read

4 surefire Ways to Improve Your B2B Content Marketing

By Brianna Pyne on Apr 28, 2020 2:27:09 PM

Understanding your niche is the first step to owning your Business-to-Business (B2B) content marketing strategy. Today’s market is constantly changing, and it can be difficult to gain footing, even if your business is already established. Because of this, you have to be ready to adapt your content marketing strategy to succeed in various circumstances.

Topics: Search Engine Content Marketing Business Reputation Management Online Marketing Best Practices
4 min read

7 ways employee training can improve your company's reputation

By Costa Lamprou on Apr 13, 2020 2:26:18 PM

Often when a company's reputation suffers, it's because of an employee misstep. Better training can help. 

Topics: Business Reputation Management Reputation Management Cost What is Reputation
4 min read

How Important is Customer Satisfaction for the Legal Sector?

By Cathrine Troyer on Mar 27, 2020 6:06:38 PM

Running a legal practice successfully requires more than just work expertise or delivering results to your clients. As this industry revolves around customers, legal practice cannot flourish without adopting a customer-centric approach or achieving optimum client satisfaction.

Topics: Business Reputation Management Reputation Marketing What is Reputation
4 min read

Inside the Instagram algorithm and how to beat it in 2020

By Pete Campbell on Mar 24, 2020 12:35:05 PM

Gaining followers on Instagram is as much of a science as it is a testament to your great content.

If you want to gain more followers on Instagram, then you need to understand how the Instagram algorithm works. Before you jump on to this platform and expect to get huge returns, it is important for you to know how, exactly, you can beat the Instagram algorithm.

Topics: Business Reputation Management Reputation Marketing Monitor Online Reputation
8 min read

9 Ways to Use Instagram Marketing to Boost Sales

By Irfan Ak on Mar 12, 2020 10:40:44 AM

Businesses today, no matter how small or large, are struggling hard to come up with more innovative ideas to increase engagement and sales. Instagram offers brands the perfect opportunity to market their products or services and attract a wider audience. In 2020, more and more businesses will use Instagram as a shopping tool and long-form video platform to meet their conversion goals.

Topics: Online Reputation Management (ORM) Business Reputation Management Reputation Marketing
5 min read

Your Ultimate Technical SEO Checklist for 2020

By Riya Sander on Mar 3, 2020 3:40:49 PM

To rule the e-commerce business, the first and foremost step is to take care of technical SEO aspects. All too often, e-commerce business owners neglect this crucial step while designing their website, and if they do, profits suffer. Keep your technical SEO top-of-mind with this handy checklist and watch your web store soar to the top of search engine results.

This is the best place to find complete information on technical SEO. You will find easy, yet effective steps that will optimize your website. Before we dive into the details of improving your technical SEO, we’d like to start with a quick overview of SEO, and what it means for your e-commerce store.

Topics: SEO Reputation Management Business Reputation Management
8 min read

8 Essential Web Design Tips to Build a Better Online Store

By Morris Edwards on Feb 24, 2020 4:15:45 PM

Whether you’re just starting your online business or are in the process of refreshing your page, it’s important to keep up with ever-changing e-commerce trends and best practices. New ways of managing your online business are constantly evolving, and if you don’t keep up you can risk losing business.

Topics: Business Reputation Management Reputation Marketing
5 min read

A CEO's guide to reputation management

By Aneeq Gill on Feb 3, 2020 11:43:56 AM

Reputation and brand matter a lot in business these days. People are quick to judge you on the basis of your reputation and online presence before making any decision related to business, including business deals and investments.

A CEO acts as the face of a business and company. Therefore, the reputation of a CEO is closely linked with that of a company. CEOs these days are under constant pressure and are scrutinized for their online presence. High usage of social media for multiple purposes is also a reason for that.

Topics: Online Reputation Management (ORM) Business Reputation Management Social Media Marketing

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