8 min read

How AI helps businesses manage their online profiles

By Arslan Hassan on Jul 1, 2020 4:06:27 PM

Your company's online reputation can make or break your business. Before you even get a chance to connect with your customer, they have already Googled your business, read your online reviews, and judged you accordingly.

Reputation management allows you to take control of the information that appears about your company online. It is crucial for driving business to your company.

TOPICS: Business Reputation Management Monitor Online Reputation

7 min read

How to Turn Negative Publicity into a PR Opportunity

By Daniela McVicker on Feb 6, 2020 4:49:19 PM

Even a large company can have missteps sometimes. PR specialists will argue that it’s the law of large numbers. Anybody can and will make a mistake, so it’s important that enterprises have a plan in place for how to deal with negative publicity.

TOPICS: Reputation PR Online Reputation Repair Monitor Online Reputation Reputation Strategy