Contributor Posts listing page

Posts about

Online Reputation Management Services

4 min read

Google Reviews: How to Handle a Negative Review on Your Business Page

Every business thrives on interpretation. Companies with positive reputations get lots of business, retain customers for years on end, and enjoy other benefits. However, businesses with negative reputations – earned or otherwise – have a hard time surviving, let alone thriving, in the competitive marketplace.

7 min read

How to create content Generation Z will actually enjoy

Generation Z is the age group following Millennials. It is often seen as a challenging demographic to appeal to. Although this is sometimes characterized as just an increased skepticism towards marketing, the reality is more complex. The youngest generation now reaching adulthood differs significantly from previous generations in their preferences, responses, and general attitude towards online content, perhaps even more so than Millennials.

6 min read

Five ways to solidify your e-commerce brand's reputation

Implement these five strategies to solidify your e-commerce brand’s reputation and give your business an online presence customers rave about.  

E-commerce brands are multiplying due to the increased use of technology and interest in convenient, comfortable, safe purchasing solutions.

E-commerce can expand your brand’s reach and take full advantage of a broader customer base. To develop an e-commerce brand worthy of loyal customers, you must start with authentic customer connection strategies that prompt a positive reputation

6 min read

Why customer service is key to a strong brand reputation

Your customer service team is often the first and last touchpoint of your brand, thus making them the foundation of your reputation. 

Your company is only as good as your worst experience. The internet and social media have given consumers more power than they ever had. Making customers happy is vital for business success. It doesn’t matter if you are a small business or a large conglomerate; listen, respond, and deliver, because word-of-mouth remains the most powerful marketing tool available to any business.

Prev 1 2 Next