11 min read
By Brianne Schaer on
8/10/21 3:47 PM
Highlights
- A business can sue if an online review is untruthful, libelous, slanderous, defames character, intentionally interferes with business expectancy, violates privacy rights, or breaches a contract.
- A lawsuit is usually not usually the preferred course of action when dealing with negative reviews.
- In most cases, online reviewers are protected as long as their statements are truthful. In fact, in the US, most states have laws that make it illegal for businesses to interfere with or manipulate online reviews.
It's the golden era of online reviews. No one is spared from the judgment of strangers anymore. If you're a business owner, you might cringe at that idea – and then wonder how to change it. Spoiler alert: suing the reviewer is usually not the best course of action.
Sections
TOPICS:
Online Review Management
Defamation
Review Management
6 min read
By Reputation X on
2/2/21 1:51 PM
In a perfect world, removing your information from search results would be as easy as dropping a file in a cyber trash can. Unfortunately, the internet is a precarious place, and anything that goes "live" has the potential to spread to other sites and social media profiles.
Personal information to be worried about
It may sound a bit alarmist, but the truth is, you can't control everything that happens online. You may be (rightfully) worried if something very personal has been leaked on the web, including:
TOPICS:
Reputation Protection
Online Reputation Repair
Defamation
5 min read
By Reputation X on
2/2/21 1:41 PM
Defamation is the act of making untrue statements about another which damages his or her reputation
There are basically two types of defamation
- Libel: Defamatory statements printed or broadcast over media
- Slander: The same as libel, only spoken
To pursue legal action in either case, the plaintiff must prove that the defamation was malicious and unfair. A malicious act of libel or slander can only be considered malicious if it was untrue, or if it was put forward without a reasonable attempt to discover that it was true or not.
One recent example of online reputation damage that fits this description is the case of Nadire Atas, who allegedly destroyed the reputations of at least 45 people over a period of many years including one former employer named Guy Babcock. It took many years for her to be arrested by Toronto police where she was eventually charged with crimes including harassment and libel.
TOPICS:
Reputation Protection
Online Reputation Repair
Defamation
9 min read
By Brianne Schaer on
8/11/20 11:56 AM
The goal of any propaganda is to create a false sense of legitimacy for the agenda it is promoting, and to gain the acceptance or compliance of its audience. It’s an age-old concept that has been used by some of the most powerful movements and most influential leaders.
Propaganda is a persuasive technique used to manipulate or influence individuals to adopt a particular opinion or belief. It is not limited to a single medium and can be found in artwork, films, speeches, music, memes, and more.
TOPICS:
Business Reputation Management
Defamation
8 min read
By Reputation X on
1/2/18 1:02 PM
Every year take time to take stock of your online reputation and make adjustments to your reputation management campaign. We've wrapped up these top reputation management tips for improving the way Google shows your brand online.
TOPICS:
How to Do Reputation Management
Reputation PR
Online Reputation Management (ORM)
Defamation
Reputation Marketing
7 min read
By Reputation X on
9/4/17 8:34 AM
Have you ever bought anything online without looking for customer reviews first? If you’re like most adults in the U.S, your answer should be a straight “No!”.
Studies suggest that 72% of online consumers read between two and 10 customer reviews and testimonials before actually making a purchase.Having no online reviews about your company is not a choice either.
Because, according to research, even if you get one negative review from a dissatisfied client (or a shrewd competitor who hires fake reviewers to defame you), you’ll need about 12 positive reviews to counter its effects.
TOPICS:
Online Review Management
Online Reputation Management (ORM)
Defamation
10 min read
By Reputation X on
12/28/16 6:27 AM
Remove TheDirty.com permanently, in 30 days or less.
A good reputation is built slowly over a lifetime, but it can be lost in a single instant when a negative article is posted on TheDirty.com.
Fortunately, we're here to help. At Reputation X, we have a successful track record in doing what seems impossible - reclaiming your online reputation. Reputation X can usually remove a post on TheDirty.com within two to four weeks. If we can't do it, it's free.
TOPICS:
Personal Reputation Management
Online Reputation Repair
Defamation
7 min read
By Reputation X on
2/18/16 5:48 PM
Web reputations are fragile things. Sometimes it's necessary to leverage various legal strategies to support or attack a particular position. To remove defamation, which in it written form is libel, these important laws should be top of mind.
The law is often open to interpretation. Some of the body of online reputation-related law fits the “new and untested” heading. While other elements are more settled, they don’t universally benefit those looking to burnish their online image or remove defamation online.
These five areas of the law may help your web reputation campaign.
TOPICS:
Online Reputation Management (ORM)
Online Reputation Repair
Defamation