9 min read

Reputation and sentiment analysis

By Reputation X on 2/19/21 8:02 AM

Sentiment analysis uses natural language processing (NLP) to identify and quantify the sentiment of text, video, or images at scale. It is most commonly used to quickly and efficiently identify negative reviews or articles online.

At Reputation X, we put over a decade of online brand management experience into every strategy we develop. Part of our industry know-how includes a keen mastery of the tools that can aid our clients in building, improving, and maintaining their positive online reputations.

TOPICS: How to Do Reputation Management Monitor Online Reputation Net Promoter Score

6 min read

Net Promoter Score as a measure of company reputation

By Reputation X on 9/26/20 10:27 AM

Imagine for a minute that there was an easy-to-understand metric that told you:

TOPICS: reputation score Corporate Reputation Net Promoter Score