7 min read
By Kent Campbell on
10/5/18 4:22 PM
Want to remove images from Google? Sometimes negative search results take the form of images. Most often negative images cannot be removed from the internet. When they can be removed it is usually from the blog post, mugshot site, or article on which they reside and they must be removed by the publisher. Google will remove some images from search results under certain circumstances, but it is rare. Here's what to do when an image cannot be removed from the source or from search results.
TOPICS:
Online Reputation Management (ORM)
13 min read
By Daniel Threlfall on
10/4/18 10:56 AM
Reputation management strategy is part of brand building, and it's so much more than making sure your company has great reviews. This guide will help you navigate the world of reputation strategy in the online environment. Online reputation — that intangible asset, that electronic chimera — is hard to assess let alone fix. And when it comes right down to the exact techniques to repair a reputation, many CMOs, publicists, or executives are downright nonplussed.
TOPICS:
Online Reputation Management (ORM)
Reputation Management Companies
2 min read
By Kent Campbell on
9/22/18 6:19 PM
Up to 90% of business leads research a brand online prior to a buying decision.
Research indicates that salespeople lose about 22% of prospective customers when only one negative article is seen when researching whether to buy a product or service. When there are two negatives in search results, the losses can double. When three negative things are seen in search results the losses can mount to almost 60%.
TOPICS:
Online Reputation Management (ORM)
9 min read
By Reputation X on
8/28/18 10:57 AM
President Trump thinks Google is rigged against him. It's probably not, but that doesn't stop the scrutiny. Google's portrayal of Trump is a reflection of people's desires - all the people, not a group or an individual. A pandemic, economic disaster, and Black Lives Matter marches don't help.
While Donald Trump has mastered the art of publicity, it's a genie let out of its a bottle. Once escaped it can have unforeseen consequences like those we are seeing today.
For example, at one time President Trump wrote that "Google search results for “Trump News” shows only the viewing/reporting of Fake News Media. In other words, they have it RIGGED..."
TOPICS:
Online Reputation Management (ORM)
25 min read
By Reputation X on
7/5/18 9:05 AM
What is Reputation? What is a good reputation? Reputation is the subjective qualitative belief a person has regarding a brand, person, company, product, or service. Reputation is the key to success.
Reputation is best defined as a third-party perception of your, or your brands, character. It is a malleable thing. Malleable by others, or by you. This is because today, people depend on Google to make decisions for them. Whether you're selling water or running for President, your online reputation precedes you. By changing how Google portrays a brand you can change one of the main ways people perceive reputation.
Your online identity is how others see you.
In today’s digital environment, reputation is more important, more pervasive, more unforgettable, and more meaningful than ever. It's difficult to build, enhance, sustain, and protect a reputation that'll last (even for a reputation management agency). It’s also easy to neglect, abuse, reject, or shred a reputation in just a short amount of time. A disaster can happen in minutes, circle the globe within hours, and live on to haunt your search results. That's why it's so important to maintain an active reputation management strategy.
Let's unpack what reputation really is.
TOPICS:
Online Reputation Management (ORM)
Reputation Protection
Reputation Marketing
Wikipedia
10 min read
By Kent Campbell on
7/4/18 4:03 PM
A person or company’s reputation is based on information (of some kind or another). And every reputation is perceived by people (of some kind or another). Put information and perception together, and you have reputation.
TOPICS:
Reputation PR
Online Reputation Management (ORM)
5 min read
By Kent Campbell on
1/19/18 1:09 PM
Well-written but less-than compelling content won't generate user signals to improve branded search results.
A great brand story improves click-rates, increases dwell time, reduces bounce rate, helps branded content rank better in search results, and lowers the cost of promoting online content because it gets people to do much of the work.
TOPICS:
Online Reputation Management (ORM)
Reputation Protection
Reputation Management Cost
6 min read
By Reputation X on
1/2/18 1:02 PM
Every year take time to take stock of your online reputation and make adjustments to your reputation management campaign. We've wrapped up these top tips for improving the way Google shows your brand online.
TOPICS:
How to Do Reputation Management
Reputation PR
Online Reputation Management (ORM)
Defamation
Reputation Marketing
3 min read
By Kent Campbell on
9/4/17 8:34 AM
Have you ever bought anything online without looking for customer reviews first? If you’re like most adults in the U.S, your answer should be a straight “No!”. Studies suggest that 72% of online consumers read between two and 10 customer reviews and testimonials before actually making a purchase.Having no online reviews about your company is not a choice either. Because, according to research, even if you get one negative review from a dissatisfied client (or a shrewd competitor who hires fake reviewers to defame you), you’ll need about 12 positive reviews to counter its effects.
TOPICS:
Online Review Management
Online Reputation Management (ORM)
Defamation
9 min read
By Reputation X on
8/18/17 11:29 AM
One of the first questions we get from most of our reputation management clients is, “How long will reputation management take?” (The next question is of course "How much does ORM cost?")
Their anxiety is understandable considering that more than 80% of consumers now search Google before doing business with a company. What Google’s first page says about your business practically determines how potential clients and partners see you. And this is why determining just how long it will take to conquer that first page and secure your brands online reputation is not as simple as you might think.
TOPICS:
Online Reputation Management (ORM)
Reputation Protection
14 min read
By Kent Campbell on
8/7/17 1:02 PM
How do you get something removed from Google search? Well, there are five ways to remove content from Google search - or to effectively remove it. Content removal can be a tricky thing, but this guide should help.
Five methods to remove online content:
TOPICS:
Online Reputation Management (ORM)
Online Reputation Repair
Reputation management services
3 min read
By Kent Campbell on
6/19/17 7:32 AM
Why did the organic for your branded search traffic just drop off? Was it a Google search algorithm change or was it the content of your results that changed? It's a nightmare situation when suddenly you find that you're ranking for negative search phrases appended to your brand name, like "fraud" or "scam." Prospects are fleeing. The sales staff are freaking out.
TOPICS:
How to Do Reputation Management
Online Reputation Management (ORM)
4 min read
By Kent Campbell on
6/8/17 3:01 PM
Websites that are "authoritative" in their space rank much better. Google pays more attention to authoritative sites and pages. But how does a website become "authoritative"? Leverage different kinds of media to accomplish your goals.
TOPICS:
Online Reputation Management (ORM)
5 min read
By Kent Campbell on
6/7/17 5:37 PM
Which search phrases are killing your business?
Imagine your customer gets your business’s address from a friend, comes to your storefront, and every negative review from the last ten years is taped to the front window. At the same time, someone on the sidewalk yells through a megaphone, “don’t shop here even if it’s the last store on earth!” while a video showcases old footage of an employee stealing from a customer. Ouch.
You wouldn’t let it happen in real life, so why would you let it happen online?
TOPICS:
How to Do Reputation Management
Online Reputation Management (ORM)
2 min read
By Reputation X on
5/15/17 9:20 AM
What's the difference between branded and non-branded content? Branded content is clearly about you or your company. Non-branded content is not necessarily about you or your company at all, but it contains references to either.
Both types of content include your branded search phrase and assist in your online reputation strategy, but are structured differently. Both types of content require freshness updates.
TOPICS:
SEO Reputation Management
Online Reputation Management (ORM)
5 min read
By Kent Campbell on
5/1/17 7:25 AM
A search result audit is part of any reputation management plan, and can make your business better by revealing the strengths and weaknesses of your online brand as seen by your prospective customers. Warning: sometimes it can be a little scary. Search results can be an excellent tool for marketing, research, and development. But their utility goes far beyond into the realm of human intent, understanding, decisions and actions. Every page of search results tells you a story about your customer and what they’re really looking for. The trick is in seeing the intent behind the search results.
TOPICS:
Online Reputation Management (ORM)
4 min read
By Amanda Marie on
3/7/17 5:26 AM
If you’re musing about improving your online reputation, it might help to have an idea of the direction you’re going in. This brief guide can help you formulate a plan and take action.
TOPICS:
Online Reputation Management (ORM)
Business Reputation Management
3 min read
By Kent Campbell on
11/22/16 4:47 PM
Today there are least 18 different ways for a business, or person, to be seen in search results - and that doesn’t even count social channels. Different types of search results include Adwords at the top or bottom of the page, the Knowledge Panel in the upper right, images, reviews, news, shopping, videos and of course normal blue link search results.
TOPICS:
Online Review Management
SEO Reputation Management
Online Reputation Management (ORM)
11 min read
By Reputation X on
7/25/16 8:44 AM
Some of the options for cleaning up Google search results include:
- Remove results directly from Google
- Remove from the source through negotiation
- Remove from the source via legal channels
- Pay the author or publisher to remove the content (carefully)
- Weakening of negative content
- Development and optimization of branded content
- Review improvement and management
- Optimization of existing content
Negative content can damage a company or person worse than the author often realizes. Journalists unwittingly (or wittingly) destroy peoples lives everyday with negative content. Years after an article, blog post, or video is published it can have extremely destructive effects on that brand or person. So how does one remove negative content from Google search, Yelp, YouTube, or other places?
Sometimes damaging online content can be taken down, blocked by special code, or banned - but most times it must be pushed down or suppressed.
TOPICS:
SEO Reputation Management
Online Reputation Management (ORM)
4 min read
By Kent Campbell on
5/31/16 6:06 PM
Sometimes online reputation projects don't work. There are a number of reasons for a project not working out but a few that stand out. The number one reason is a lack of SEO, but there are other reasons like a disconnect between reality and expectations too. It's also important to note that not all reputation management companies are actually what they say they are.
TOPICS:
Online Reputation Management (ORM)
Reputation Management Companies
