The online reputation management blog

One of the best ways to find customers and expand your business is through review and directory sites. It's also how you grow your online...

No matter how secure and well-placed a brand appears to be, the danger of an online reputation crisis is always lurking. The open nature of...

Every business thrives on interpretation. Companies with positive reputations get lots of business, retain customers for years, and enjoy...

Online reviews can make or break a business, with 85% of consumers trusting them as much as personal recommendations. While a review may...

Reviews matter. They make your business more credible and directly impact revenue. No matter if you're a small business or a major brand,...

Nowadays, bringing new users to your website isn’t enough. If they leave before performing some desired action, your efforts are wasted. If...

Fake reviews are like fake news but on a smaller scale (Almost) everybody knows that you can’t believe everything you read on the Internet...

There are several things you can do to prevent damage to your online reputation: Think before you post: Think carefully about content...

When it comes to running a successful company, customer satisfaction is one of the most important elements to keep in mind for obvious...

Review management is a large part of local business reputation management. We are often asked to improve reviews for a business by savvy...

A big part of local reputation management is reviews and ratings. A single negative review can cause your business to suffer revenue loss....

Online reviews have become an essential part of the decision-making process for consumers, with nine out of ten people consulting review...

Monitoring your online reputation will provide the insights you need into what is prospects, customers, and other stakeholders are saying...

Think about the last time you bought something online. How did you decide what to buy? You probably searched for whatever you wanted and...

Every additional 1-star improvement can increase business by 9%. Think about that. If you are in business, chances are one of your main...

Reputation matters, whether you’re an ordinary individual, an extraordinary individual, a crook, a saint, a political figure, or an...

Negative Google reviews are the plight of modern business. 91% of consumers between the age of 18 to 34 trust online reviews as much as...

The success or failure of your business can hinge on its online reviews. But more and more people are asking themselves if online reviews...

Have you ever bought anything online without looking for customer reviews first? If you’re like most adults in the U.S., your answer should...

You Google your company and BAM! Everything changes. How is this affecting prospects? Are sales down? Will this ever go away? Of all the...