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Clients: What to look for in an SEO report
Updated on October 2, 2020 by Sahil Kakkar
As a client, you need to understand what your SEO provider is doing in an objective way. This article outlines the types of things you should look for in an SEO report.
SEO service providers must prove the value they are adding to your business both in the short and long term. Remember that SEO work is often a long game, so don't expect to see massive changes overnight. It's more important that your SEO service provider keeps you in the loop of changing search results with transparent reporting every step of the way.
With that said, with all of the terminology and charts understanding SEO reports can be a confusing task.
A good SEO report should strike a balance between necessary technical information and in-depth analytics in a way that showcases trends over time. If a report is too complex, it will be shoved aside for "later," which may never come. If it's too basic, then it's difficult to see the value your service provider is adding to your business.
Ideally, an SEO report should be straightforward, easy to understand, and should contain information about the metrics that matter most. But what metrics are most important for SEO?
In the following sections, we will talk about the must-have metrics for a good SEO report, and how to use the information to improve your website and rankings.
- Traffic report
- Custom goal creation and reporting
- Ranking analysis
- Backlink analysis
- Future suggestions
Traffic is one of the most common goals for search engine optimization. But traffic alone isn't as important as the "right" traffic. For example, if you have traffic for search terms that are not relevant for your brand it will appear you have succeeded because your traffic numbers are going up. But traffic should always be measured against goals (discussed below).
The graphic above is a traffic report for the free tool Google Search Console. It shows the total number of clicks, impressions, CTR (click through rate), and the average position in Google.
A traffic report should contain information about three aspects of traffic. These are:
- Website traffic: This one is a no brainer. The total increase in website traffic is the easiest metric to track, and should always be included in SEO reports.
- Page level traffic: While website traffic tells us how many people are visiting your website, page level traffic tells us where they go after entering your website. This information lets you determine what’s working for your audience and what isn’t. If, for instance, the traffic is going to product pages, then maybe you need to optimize your product pages for better conversions. Similarly, if the traffic is more interested in the resources/blog section of your website, maybe you should focus on putting out more valuable information for top-of-the-funnel visitors.
- Traffic sources: When an SEO report contains the source of new (and existing) traffic, you can gauge what is working for your website. For instance, if a particular blog post is attracting most of the traffic, you should consider producing similar content and maybe even repurposing that exact piece of content into an infographic or an explainer video.
Custom goal creation and reporting
You can have a lot of traffic without reaching goals. That's where goal reporting comes in.
Creation of custom goals in free tools like Google Analytics (and any other SEO tool that you may be using) is one of the first steps of any SEO strategy. It is usually a part of the onboarding process with your SEO provider. But you should also setup your own Google Analytics and Google Search Console accounts (again, free) so you can slice and dice the information to your liking rather than just wait for your SEO provider to give it to you their way.
One of the most popular reporting tools is Google Analytics. Google Analytics offers a number of customizable features to track your goal progress. Here are a few things to know about Google Analytics:
- Monetary values: Google Analytics offers the ability to associate a monetary value to each custom goal. Each time a goal is achieved, Google records the associated dollar value and provides you with a tangible ROI for your efforts.
- Custom events: These custom events can be considered as conversions. Tracking conversions is simple and provides a wealth of information that can be used to make future SEO endeavors more fruitful.
- Site wide conversions and page-wise conversions: If certain product pages or products are performing better than the others, then this information can be very useful. Also make sure your reports include the source of each conversion.
Conversions are perhaps the most important metric to track as they are a direct measurement of the ROI of your investment into SEO services.
Ranking for relevant keywords will drive traffic to your website and direct it to conversion events. This is an important metric to track and should be included in your SEO reports. Below is a screenshot from the SEO tool Ahrefs that shows volume and Google ranking for the New York Times.
Your SEO reports should have information about all the changes in rankings of various pages for various keywords. This also includes the instances where a page may have moved up or down a few positions. In the graphic above you'll see that the Times has dropped for one of the search terms by one position since last check. Search results change all the time, so if there are never any drops in rank, you should be weary of the integrity of your SEO provider.
As a result, fluctuations in rankings are perfectly normal (especially with new algorithm updates being launched every few months) and tracking long term data is important.
Building and strengthening the backlink profile from relevant websites is one of the most important, difficult, and time consuming aspects of search engine optimization. Below is an example of a backlink report (also from Ahrefs).
Thus, it makes sense to include information about the impact of your backlinking endeavors in SEO reports.
With that said, there are many easier but less effective ways of obtaining backlinks. Whether you should focus on quantity or quality, is a decision that you will have to make with your SEO professional.
Whatever you decide, make sure your SEO team clearly communicates the decision, the reasoning behind it, and its impact on your project.
At this point, you should be clear about what is working for your website, which actions are bringing in the best results, and which website pages or content assets have moved up the SERP ranks.
With this intelligence, you can determine where you should focus your future efforts in order to drive impactful results.
A good SEO service provider will include any actions or suggestions that you can include in your SEO strategy to continue to move the project forward. This will align both your goals and your SEO provider's action plan to ensure that you are always working together to reach the same goal.
With the abundant availability of SEO tools and website activity tracking tools, detailed SEO reports can show off the excellence of your SEO services. The right mixture of key performance indicators, insights, and metrics will ensure that you can work with your SEO team to obtain maximum results.
Traffic, rankings, backlinks, and conversions are some of the most basic yet impactful and thus, important metrics that any SEO report is incomplete without. Check out this example to get an idea of what an SEO campaign looks like.
What metrics are in your SEO reports? Tell us about them in the comment section below.