Corporate Reputation

Repair

Reputation Strategy After a Crisis Has Occurred

Reputation management strategy after a problem occurs Research shows that, on average, Americans tell 16 people about a bad service experience. Reputation tragedies can range from negative reviews online to…

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Repair

Basics of Reputation Management Theory

The asset that most directly affects the decision-making of your competitors, customers, friends, family, coworkers, and everyone else who comes in contact with you or your brand is your reputation.…

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